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Contact Us Online
What is Accurx?
Accurx enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
How to use Accurx
The form is simple to use and here is a video that guides you through the process.
In the system you are also guided to an NHS self help page. You may save yourself some time by having a look at these pages before requesting an appointment.
When completing a consultation form you are able to upload appropriate images For example for rashes, lumps, wounds and other injuries. See some tips for taking a good photo.
By completing the Admin section of the form you can also request Fit Notes, repeat prescriptions (although the NHS App is best for this) and other general admin enquiries.
If you are having difficulty completing a Medical Request or have an urgent enquiry please contact us on 020 8525 2980. Only in exceptional circumstances will our Patient Services Team be able to take you through the completion of the form on the phone, however we are installing a new station in the reception for patients to complete your own request. You can also request a relative or carer to complete a form on your behalf.